Innovation, Risk-taking, and Unexpected Results

The very nature of innovation requires risk-taking – meaning sometimes we’re likely to get unexpected results.

Coursera, in collaboration with Georgia Institute of Technology, enrolled 41,000 students in a Massive Open Online Course (MOOC) on The Fundamentals of Online Education, that unfortunately had to be shut down this past week due to technical issues before it had a chance to get fully off the ground. –Inside Higher Ed.

Apparently, the concern had to do with the ability to manage small group discussions using Google Docs, but there were problems.

“If we tell people to just do safe things, we’ll stifle innovation.”
– Richard DeMillo, Georgia Tech

I couldn’t agree more.

Innovation means trying things out – oftentimes for the very first time – and that can be risky business.

In our efforts to foster innovation and experimentation we need to recognize that failure is part of the process. We make a  first attempt, when something unexpected occurs we try something else – and then we ask, what was the difference? Did we get what we expected? We try again – did we get the same or new results?

There will be those going forward who will likely not give MOOCs a try, pointing to this attempt that “didn’t work”. But the fact is, it did work. It worked by failing, and now we learn from it asking what happened, and trying something else. Hopefully the next time it will work better.

Technology Fail
Unexpected results are always a risk when we innovate. No guts – no glory!

Its just a bigger deal when 41,000+ people are looking than when you can’t get the damn projector switched from the laptop to the document camera on the first day of class.

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